00594     2200205   4500001002100000005001500021035002000036007000300056008004100059100001700100245008600117260004100203082001300244084002000257250001100277300003600288650002200324020001800346990002400364INLIS00000000091255920230201031316  a0010-1022000035ta230201                g          0 ind  0 aBahrul Kirom1 aMengukur kinerja pelayanan & kepuasan konsumen /cDr. H. Bahrul Kirom, M.M. M.Si.  aBandung :bPustaka Reka Cipta,c2010  a658.8342  a658.8342  BAH m  acet. 2  avii, 217 hlm. :bilus. ;c24 cm 4akepuasan konsumen  a9789791956161  aCL109537CL109537CL1